What happens when any of the Default Assignment Settings are modified for a course?

Any change made to the Default Assignment Settings within a course profile would only apply to any new assignments made going forward after the changed settings are saved. Default Assignment Settings include: Days to Complete, Records Score, Recurring Event New Admin Experience > Courses > Select course > Default Assignment Settings IMPORTANT: If there are already … Continue reading “What happens when any of the Default Assignment Settings are modified for a course?”

What happens when a course assignment is set to recur?

When a course assignment is set to Recurring Event (Yes) and specify the recurrence interval, upon completion of the course by a learner, Vision will automatically assign the same course again on the learner’s Learning Path Assignments for the new Due Date based on the recurrence interval that was set under the Default Assignment Settings … Continue reading “What happens when a course assignment is set to recur?”

Can our company have a Vision custom certificate created for course completions?

Yes, you can! Follow the below instructions to request a custom Vision course completion certificate to your Account Manager via email or submit a request to Grace Hill Support at www.gracehillvision.com/support.

Can I add a DocuSign link into a custom course for learners to submit their signature on a form?

Yes, you can! Follow the below steps for inserting a DocuSign link into a Vision custom course:

Validate System Administrator Guide

With Validate, you can administer your entire mystery shop program all from one platform. All system administrators with the Admin Console role enabled will have access to the Validate platform. From Validate, you can: • View status of all Program and A La Carte shops • Order additional A La Carte shops • Review/adjust assigned … Continue reading “Validate System Administrator Guide”

Validate Manager/Regional Guide

This guide will review the steps managers can take to assist with the Validate Mystery Shop program. As a Supervisor with Validate Admin access, you’ll be able to view shopping reports conducted at your locations, adjust the employee’s name on shops, make score changes, and approve any remediation training based on the shop performances. For … Continue reading “Validate Manager/Regional Guide”

Reporting: Dashboard

The Reporting ‘Dashboard‘ is designed to provide you with fast access to Quick Reports and Admin Quick Reports, summary-level information of performance for Employees, Locations, and Compliance data. The below user guide will provide you with information on how to access the Reporting Dashboard and extract the information you need from the data provided. Silver … Continue reading “Reporting: Dashboard”

Reporting: Quick Reports

Vision has extensive reporting capabilities that are customizable to your needs, but to make reporting learners’ results easier for our users with Reporting roles, we’ve taken our 20+ years of industry experience and crafted some standardized Quick Reports available to you at the click of a button (as well as through email distribution!). The below guides … Continue reading “Reporting: Quick Reports”

Reporting: Admin Quick Reports

Vision has extensive reporting capabilities that are customizable to your needs, but to make reporting learners’ results easier for our Admins, we’ve taken our 20+ years of industry experience and crafted some standardized Admin Quick Reports available to you at the click of a button (as well as through email distribution!).   These reports are available to all … Continue reading “Reporting: Admin Quick Reports”

Understanding Vision’s New Content Repository

Understanding Vision’s New Content Repository The Content Repository is an intuitive and intelligent content management system within Vision’s New Course Builder, which launches on March 23rd. It gives you greater control and allows you to more easily store, access, modify, track, and deploy the files when building your Vision custom content to elevate the effectiveness … Continue reading “Understanding Vision’s New Content Repository”

Integrating INCENTCO Rewards with Vision Awards

Grace Hill has partnered with INCENTCO to provide Vision Platinum clients with a monetary rewards program for their learners through the Awards feature in Vision. The below user guide will assist system administrators with setting up an INCENTCO account and applying INCENTCO reward dollars to their one-time Awards in Vision. For more information on the … Continue reading “Integrating INCENTCO Rewards with Vision Awards”