What site/URL should my company use to log in to Grace Hill Vision?
Your company has a unique URL through which your employees should be accessing Vision: The format is https://www.gracehillvision.com/ and your company’s unique identifier. For Example: https://www.gracehillvision.com/companyName If you are unsure of your company’s unique identifier, contact us at: (866) 472- 2344, Mon-Fri 8:00am-7:00pm EST Or click here to submit a support request.
How can I reach Grace Hill Support?
To reach our Admin Support Team, System Administrators call (866) 472-2344 or click here to submit a Support Request. Our team of experts is available from 8 am – 7 pm ET, Monday through Friday, and is ready to assist you with any issues you encounter. If your Learners need to contact support in regards … Continue reading “How can I reach Grace Hill Support?”
How do I access and log in to Grace Hill University (GHU)?
As your training partner, we know that it’s critical for us to train you on how to best administer Vision to your learners, as well as to provide you with opportunities to learn skills to improve your capabilities as a trainer. We are excited to provide you with access to Grace Hill University, our own … Continue reading “How do I access and log in to Grace Hill University (GHU)?”
How do I clear my cache, cookies, and/or browser history?
The answer to this depends on the type of computer you have and the browser you are utilizing. Click here to determine the right steps for you. For further information, please contact us at (866) 472-2344. Or click here to submit a Support Request.
When is the deadline for updating my Locations and Unit Counts each month?
It is important that all clients update their Locations and Units counts in the Data Manager by the 25th of each month, as these numbers are what you’re billed off of when Grace Hill generates your monthly invoices. An email is sent out a couple of weeks prior to the deadline as a friendly reminder to all … Continue reading “When is the deadline for updating my Locations and Unit Counts each month?”
Single Sign-On (SSO) Service
Single Sign-On (SSO) is designated to assist learners with using one sit of login credentials to access Grace Hill’s KingsleySurveys, Validate, or Vision applications via client’s intranet or third-party portal. This allows a user to be automatically logged into their applicable account.