What does the generic Vision course completion certificate look like?
Below is an image of what the generic Vision course completion certificate looks like:
Can our company have a Vision custom certificate created for course completions?
Yes, you can! Follow the below instructions to request a custom Vision course completion certificate to your Account Manager via email or submit a request to Grace Hill Support at www.gracehillvision.com/support.
Can I add a DocuSign link into a custom course for learners to submit their signature on a form?
Yes, you can! Follow the below steps for inserting a DocuSign link into a Vision custom course:
What is Deep Linking in Vision and how can I use it?
What are deep links in Vision? Deep links are a type of link that sends learners directly to specific in-app locations instead of a link that generally drops them off at the login page to search for the intended item. With deep linking, we’ve made it easier for your learners to find the exact Vision … Continue reading “What is Deep Linking in Vision and how can I use it?”
Kingsley Portal Widget Now Available in Learning Center!
Grace Hill is happy to announce a new feature for our Vision + KingsleySurvey clients!! Now, all learners who access the Vision Learning Center, and have a Kingsley account, will automatically have the Kingsley Dashboard widget added to their homepage!!! And in case you missed it, Vision + Kingsley clients also automatically have the Kingsley … Continue reading “Kingsley Portal Widget Now Available in Learning Center!”
Improved Client Resource Center!
We are pleased to announce a surprise improvement to the Client Resource Center (CRC)! Now you can select a Grace Hill product from the homepage to find the specific resources and user guides for the selected product. (To access resources for all products, click the headers at the top of the page.) • PolicyPartner • Validate • … Continue reading “Improved Client Resource Center!”
Validate System Administrator Guide
With Validate, you can administer your entire mystery shop program all from one platform. All system administrators with the Admin Console role enabled will have access to the Validate platform. From Validate, you can: • View status of all Program and A La Carte shops • Order additional A La Carte shops • Review/adjust assigned … Continue reading “Validate System Administrator Guide”
Validate Manager/Regional Guide
This guide will review the steps managers can take to assist with the Validate Mystery Shop program. As a Supervisor with Validate Admin access, you’ll be able to view shopping reports conducted at your locations, adjust the employee’s name on shops, make score changes, and approve any remediation training based on the shop performances. For … Continue reading “Validate Manager/Regional Guide”
Reporting: Dashboard
The Reporting ‘Dashboard‘ is designed to provide you with fast access to Quick Reports and Admin Quick Reports, summary-level information of performance for Employees, Locations, and Compliance data. The below user guide will provide you with information on how to access the Reporting Dashboard and extract the information you need from the data provided. Silver … Continue reading “Reporting: Dashboard”
Reporting: Quick Reports
Vision has extensive reporting capabilities that are customizable to your needs, but to make reporting learners’ results easier for our users with Reporting roles, we’ve taken our 20+ years of industry experience and crafted some standardized Quick Reports available to you at the click of a button (as well as through email distribution!). The below guides … Continue reading “Reporting: Quick Reports”
Reporting: Admin Quick Reports
Vision has extensive reporting capabilities that are customizable to your needs, but to make reporting learners’ results easier for our Admins, we’ve taken our 20+ years of industry experience and crafted some standardized Admin Quick Reports available to you at the click of a button (as well as through email distribution!). These reports are available to all … Continue reading “Reporting: Admin Quick Reports”
What’s in a CEC?
Continuing Education Credits (CECs) are needed to maintain a National Apartment Association (NAA) Credential. For more information on CECs, please see the below. Also, did you know Vision learners can get half of their CECs free in Vision? Click here to learn more!