Validate System Administrator Guide
With Validate, you can administer your entire mystery shop program all from one platform. All system administrators with the Admin Console role enabled will have access to the Validate platform. From Validate, you can: • View status of all Program and A La Carte shops • Order additional A La Carte shops • Review/adjust assigned … Continue reading “Validate System Administrator Guide”
Validate Manager/Regional Guide
This guide will review the steps managers can take to assist with the Validate Mystery Shop program. As a Supervisor with Validate Admin access, you’ll be able to view shopping reports conducted at your locations, adjust the employee’s name on shops, make score changes, and approve any remediation training based on the shop performances. For … Continue reading “Validate Manager/Regional Guide”
Did you know CECs are FREE for learners in Vision?
Did you know that Vision learners can get up to half of their NAA Continuing Education Credits (CECs) for free?!? Relevant Vision courses can count for up to half of the CEC requirements and they are free to your learners because you are a Vision client. It’s our gift to you and your gift to your learners! Learners … Continue reading “Did you know CECs are FREE for learners in Vision?”
How do I add Online courses to My Items in the Learning Center?
The below FAQ will help you and your learners know how to search for courses in the Learning Center Library and add courses to the My Items tab to be completed as optional training.
Vision2020 New Learner Experience: Recent Updates
Initial Feedback is Good! We’re hearing that our admins and learners love the look and feel of the New Learner Experience! One admin told us, “The new user interface looks great and it has brought Grace Hill into 2020!” Yay! Goal accomplished! And, we’ve seen a MAJOR uptick in system usage compared to the same … Continue reading “Vision2020 New Learner Experience: Recent Updates”
Get CEC Credits for Learners Available for Free in Vision
We are excited to announce that Vision learners can now get up to half of their NAA Continuing Education Credits (CECs) for free! http://info.gracehill.com/e/143301/to-half-your-cec-credits-free-/wn7lt/108847524Relevant Vision courses now count for up to half of the CEC requirements, and they are free to your learners because you are a Vision client. It’s our gift to you and your gift to your learners! … Continue reading “Get CEC Credits for Learners Available for Free in Vision”
Vision Quick Start Access Instructions (Learners)
Provide this 1-page short document to learners for quick-start instructions on logging in and using the Learning Center. Select the appropriate version based on your Vision Tier (Silver or Gold & Platinum) for English and Spanish. Learner Instructions – English: Silver Gold & Platinum Learner Instructions – Spanish: Silver Gold & Platinum
Vision Access Instructions: Learner & Supervisor
Access Instructions should be distributed to Learners to help them get started utilizing Vision, complete training, as well as view their transcript records. Please select the tier and role that best describes your system. After downloading the Word document, please edit the Vision URL (found in the first step) to reflect your company’s specific Vision … Continue reading “Vision Access Instructions: Learner & Supervisor”
Learning Center: Branding – Logo
Gold and Platinum clients have the ability to further customize their Learning Center to reflect their own brand and make it a familiar and engaging landing place for learners. The guide will walk you through adding a logo to your Learning Center.
Learning Center: Branding – Colors
The colors seen throughout the Learning Center, such as in the widget headers, buttons, and links, can be customized to match your company’s logo or colors.
Learning Center: Branding – Banner Images
The banner images displayed at the top of the Learning Center Home page spread across the length of the page and can be customized by changing the banner images or removing the banner from the page.
Learning Center: Homepage Widgets
The Learning Center homepage is typically the first thing a learner sees upon logging in, and it is widget-based. Widgets are compartments that contain information related to tools, navigation, or other content. Gold and Platinum clients have the opportunity to add some customization to change the layout or modify which widgets are available, as well as … Continue reading “Learning Center: Homepage Widgets”