How do I access and log in to Grace Hill University (GHU)?

As your training partner, we know that it’s critical for us to train you on how to best administer Vision to your learners, as well as to provide you with opportunities to learn skills to improve your capabilities as a trainer. We are excited to provide you with access to Grace Hill University, our own … Continue reading “How do I access and log in to Grace Hill University (GHU)?”

When is the deadline for updating my Locations and Unit Counts each month?

It is important that all clients update their Locations and Units counts in the Data Manager by the 25th of each month, as these numbers are what you’re billed off of when Grace Hill generates your monthly invoices.  An email is sent out a couple of weeks prior to the deadline as a friendly reminder to all … Continue reading “When is the deadline for updating my Locations and Unit Counts each month?”

Reporting: ‘Reporting’ Tab

Vision has extensive reporting capabilities that give you many valuable filtering options to pull assignment and course data that fit your specific needs, along with the option to add additional columns.  The below help user guide outlines the robust reporting variables to gain insight into the system information needed. Silver Gold & Platinum

Reporting: Distributions

The reporting distribution feature in Vision allows you to setup any Quick Reports, Admin Quick Reports, or custom saved ‘My Reports‘ to be automatically emailed to specific users, including yourself, so that the information you need to effectively manage your training program is available for reference at all times. The below guide will provide you with step-by-step information on … Continue reading “Reporting: Distributions”

Data Manager: Dashboard

The ‘Data Manager‘ within Vision is your command center for adding, editing and modifying employee, position and location data as your organization changes.  The below guide will give you a tour of this data hub and teach you how to start navigating the available components.

Data Manager: Employees

The Data Manager is critical to the success of your training program – without updated data, everything from your assignments to your reporting could be skewed. Adding accurate employee data and maintaining that data’s integrity is a critical component to running a successful training program.

Data Manager: Locations

The Data Manager is critical to the success of your training program – without updated data, everything from your assignments to your reporting could be skewed. Adding accurate location data and maintaining that data’s integrity is a critical component to running a successful training program and reporting out on each location’s compliance. IMPORTANT NOTE:  Your … Continue reading “Data Manager: Locations”

Data Manager: Positions

The Data Manager is critical to the success of your training program – without updated data, everything from your assignments to your reporting could be skewed.  Position data is most likely the backbone of the learning paths you have created for your employees.  Adding and maintaining accurate positions within Vision is a critical component to running … Continue reading “Data Manager: Positions”

Preferences: Company Settings

Within Company Settings you can manage Learning Object Settings, Feature Settings, Email Settings, and Custom Role options, depending on your Vision tier. Follow the appropriate guide below to access the settings area and adjust to your organization’s needs. Silver Gold & Platinum Platinum clients:  For more information on the Custom Role feature, reference the Company … Continue reading “Preferences: Company Settings”

Preferences: Login Message

Prior to logging into Vision, your learners will visit the login page which will prompt them to enter their credentials. In the Admin Console, you have the ability to customize the login message that appears for learners and the below guide will walk you through that process.

Preferences: Support Message

As the Administrator of Vision, you can determine how you would like your learners to seek out Support when they experience an issue. There is a standard Support Message on the login page, but the below guide will assist you with customizing that messaging to fit the escalation path you have determined.

Preferences: Email Alerts

Gold & Platinum clients – Getting access to the information you need and having that communicated to you without having to go and seek it out is key to an efficient training program. Within Vision, you have the capability to set up email alerts based on actions in the system. Review the below document to … Continue reading “Preferences: Email Alerts”