Bookmarking Vision URL

This guide will show you how to bookmark your Vision URL web address so that it can be quickly and easily accessed going forward.  The guide contains instructions for Google Chrome, Mozilla Firefox, and Microsoft Edge web browser options. English Spanish

Learning Center: Instructor-Led Training (Learner Guide)

It’s important for your learners to know how to enroll and attend Instructor-Led Training (ILT) from the Vision Learning Center. The below learner guide goes over the steps for them to enroll/unenroll from an ILT session, reserve time on their calendar for sessions, how to change an enrollment to a session, and instructions for subscribing … Continue reading “Learning Center: Instructor-Led Training (Learner Guide)”

Grace Hill University Access Instructions for Admins

  As your training partner, we know it’s critical for us to train you on how to best administer Vision to your learners, as well as to provide you with opportunities to learn skills to improve your capabilities as a trainer. We are excited to provide you with access to Grace Hill University (GHU), our … Continue reading “Grace Hill University Access Instructions for Admins”

New Admin Experience: Dashboard

Gold & Platinum customers: Users with the Admin Role enabled can customize their Dashboard in the New Admin Experience, choosing which widgets to display and how to display them. Users with Admin Role for the same company can have their own unique dashboards, and custom widgets can be shared with other Admins within the same … Continue reading “New Admin Experience: Dashboard”

Admin Console: Dashboard (Gold & Platinum)

The Admin Console ‘Dashboard’ provides the Vision system administrator a quick and easy way to reference commonly requested information from their system. From here, an Admin can pull quick reports, view system usage, display graphs for completion and compliance levels for the entire company, and have access to the Training Calendar. The ‘Dashboard’ tab is … Continue reading “Admin Console: Dashboard (Gold & Platinum)”

Presenting Grace Hill’s Newest Product: Validate

Mystery shopping that provides a new level of performance, ease of use, and results. Validate is a big leap forward in mystery shopping. Now you can administer a high-performing and results-driven program without investing extra time and money. Validate makes scheduling, tracking, scoring, remediating, reporting, and even budgeting for shops easier. Click here for more … Continue reading “Presenting Grace Hill’s Newest Product: Validate”

Access PolicyPartner in Vision

The below document will review the various places in the Learning Center that learners can access PolicyPartner directly in Vision!

Add PolicyPartner Links to Vision Courses

Are you a Vision and a PolicyPartner client? If yes, then great news! Adding PolicyPartner links to manuals/policies into a custom course is super easy!! See below for instructions:

Learning Center: PolicyPartner

The below document will review the various places in the Learning Center that learners can access PolicyPartner directly in Vision!

Grace Hill’s Talent Performance Loop

Our Talent Performance Loop™ maximizes workforce performance by closing the gaps between telling your people what to do, training them how to do it, and checking to make sure they’ve done it right and your residents are satisfied. You already have Grace Hill working for you. But you don’t have the Talent Performance Loop™ until … Continue reading “Grace Hill’s Talent Performance Loop”

Grace Hill by the Numbers

Grace Hill prides itself on customer satisfaction, quality, and being on the cutting edge of the latest news and technology. (Updated as of 06/30/21.)

Resource Guide For Managers

Gold & Platinum clients:  Please find the below document created to be shared with your managers that have been given the Manage Team, Reporting, and/or Custom Role access roles.  This document reviews:  Groups, Manage Team, Reporting, Report Distributions, and Custom Role.